As the COVID-19 Virus becomes a major concern in our community, it is really important for us to let you know what measures we have put in place to protect you and our team members during this pandemic. Our goal is to be able to provide exemplary care to your pets throughout this crisis in a safe manner to everyone.
Being a medical facility, we already have very strict cleaning and disinfection protocols and we have increased our efforts in light of current flu season and COVID-19.
For safety, we are reducing our physical contact and minimizing exposure in our hospital. Clients coming in for appointments will need to call us when they are in the parking lot and we will get a brief history over the phone. We will send a team member out to your vehicle to get your pet. A Dr will call you to discuss a treatment plan and we will take payment over the phone and then bring your animal back out to your vehicle. Any client needing food or medication refills is asked to prepay over the phone and alert us when you're in the parking lot and we can bring it to your vehicle.
**OUR NEW HOURS UNTIL FURTHER NOTICE ARE MONDAY THRU FRIDAY 9 AM TO 5 PM AND WE ARE CLOSED ON SATURDAYS AND SUNDAYS**
**WE ARE NOT ACCEPTING ANY BOARDERS AT THIS TIME**
You can get the latest information regarding the COVID-19 Virus at U.S Centers for Disease Control and Prevention (CDC) or World Small Animal Veterinary Association
Please rest assured Bedford Animal Hospital is monitoring the situation closely and will continue to consult and seek input from internal and external experts to provide the best guidance and advice for you, our valued clients. Do not hesitate to contact us if you have questions or concerns.